August 19, 2021 - BY Admin
Community Managers are a huge
asset for HOAs. Community Board Members don’t get paid to be on the board, they
do it because they live in the community. Managing a community is time
consuming and with other responsibilities like work and family, getting things
done in a timely fashion is going to be a struggle for any HOA.
That’s why having a paid Manager
whose sole purpose is to manage the HOA is incredibly beneficial. Not only will
they have the experience and connections to get things done quickly, they will
have the time to focus on getting it done correctly.
Here is a list of some of the things
an HOA Manager can help with:
Collections & Rule Enforcement
In order to keep the community
running, collections must be done and rules need to be followed. However, it’s
not fun chasing down late payments. Add in the fact that HOA Board Members are
potentially living next door to the people that have lapsed on their payments,
and you have a recipe for awkwardness and hostility.
By introducing a third party to
manage the collections, payments are more likely to be paid in a timely
fashion. The Manager will act as an even-tempered buffer between the Board and
the community member(s) who are late in payment or bending community rules to
help resolve everything quickly and peacefully.
An HOA Manager can ensure that
enforcement is done consistently and follows the Governing Documents set for
the community.
Provide Communication & Respond
to Emergencies
Life happens on its own schedule.
Life doesn’t care that it’s the middle of the night and you just went to bed
after a long day of work to get a couple hours of sleep before a big
presentation you have to give in the morning. If the community is self-managed,
Board Members are expected to answer any emergencies in the community at any
hour of the day or night.
Outsourcing HOA management unloads
that burden to them. Their call center will answer the phone 24/7/365 for any
emergencies that unfold so that you can get that well-needed sleep.
Oversee Maintenance
Maintaining the community property is a daunting task and can be extremely
difficult to tackle consistently. An HOA Manager would consistently inspect,
identify, and prioritize the needs of the community and determine what is and
isn’t a pressing matter for the community to fix.
Though these are tasks the HOA
Manager can take care of for you, they don’t necessarily have to. The role of
the HOA Manager and the amount of involvement they have with your community is
entirely up to the Board. It is important to note that HOA Managers do not have
anything to do with the creation of policies, rules, or regulations. This
responsibility still falls on the HOA Board Members.
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