9500 W. Flamingo Suite 204
Las Vegas, Nevada 89147
Office: 702.222.2391
Fax: 702.228.1783

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Dear Homeowners and Clients,

 

First, please allow us to wish everyone a Happy New Year! We hope the holiday season was a good one for everyone.

 

In an effort to be transparent, we want to inform you that we have been made aware by the vendor, that many of the annual coupon book orders are either still in production or have not shipped as of yet. We certainly share your frustration. They attribute the backlog to the national order volume and staffing deficiencies due to COVID-19. They are currently working around the clock to fulfill the pending orders.

 

Please rest assured, we are monitoring the situation and order status closely. We will also be working with your Board of Directors as it pertains to late fees. We appreciate your continued patience and understanding in this matter.