Regardless of how well a community is run, no community is free from
potential crime and disturbances. However, not every incident requires dialing
9-1-1. For police non-emergency response, dial 3-1-1.
Call 3-1-1 to report any type of crime where there is no immediate threat to
life or property.
A non-emergency report could be a slew of things. For example: disturbance
calls involving loud parties, loud music complaints, minor disturbances, a
break-in or vandalism that occurred "sometime prior" or discovered
upon returning home and the suspects have left the scene.
This is probably the most important information you can provide. Try to be
aware of your surroundings. Make a real effort to be as detailed as possible.
If you are outside and don't know the street address, take a look around and
try to find landmarks or cross streets. If you are inside a large building or
one with multiple levels, you can help emergency services by letting them know
which floor you are on, which apartment you are in, etc.
When did the incident take place? If you don't know the exact time just
report the time in which you showed up and noticed there had been an incident.
The more descriptive features you have to provide the better. Sex, race,
height and weight, facial hair, hat/cap, shirt/jacket, pants/shorts, shoes,
glasses, unusual characteristics-scars, tattoos, etc.
Weapons
If so, what type, color, and size.
If so, vehicle description and a license plate if available.
Let them know of any party that has been injured. If there is an injured
party, don’t move the injured party on your own, wait for professionals to
arrive on scene.
It’s not always easy to know what to do in these types of situations. The
best you can do is stay calm and focused to provide all the necessary
information and details you can to help remedy the situation. As always if it
is an emergency, dial 9-1-1.